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Monthly Recurring Revenue (MRR)

Monthly Recurring Revenue (MRR)

An image of a marketing team calculating their monthly recurring revenue (MRR).

What Is Monthly Recurring Revenue (MRR)?

This guide will begin by explain what monthly recurring revenue (MRR) is and how it is calculated. Next, we will explain the benefits of strong MRR and some tactics to help grow sustainable monthly recurring revenue. Here are some key takeaways about monthly recurring revenue:

  • Monthly recurring revenue (MRR) refers to the revenues a business generates that are on-going in nature. An example of this is a software service that bills it's subscribers $47/month. This revenue is recurring until the customer chooses to stop paying.
  • Monthly recurring revenues are considered highly-valuable to prospective buyers in M&A transactions because they are stable in nature and make it easier to build sound financial models.

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Calculating Monthly Recurring Revenue (MRR)

Calculating monthly recurring revenue involves considering several factors, including pricing plans, customer churn, and upgrades or downgrades. Here's a step-by-step guide on how to calculate monthly recurring revenue:

  1. Identify your pricing plans: Start by referencing the different pricing tiers or plans offered to your customers. This could include basic, standard, and premium options, each with its own monthly cost.
  2. Sum up total customers per plan: Calculate the total number of customers subscribed to each pricing plan. This should include all active paying customers during the given period.
  3. Calculate revenue per plan: Multiply the number of customers in each pricing plan by the corresponding monthly cost. This will give you the total revenue generated from each plan.
  4. Calculate total MRR: Sum up the revenue from all pricing plans to obtain the total Monthly Recurring Revenue. This represents the predictable revenue your business expects to receive each month.
  5. Account for upgrades and downgrades: If customers upgrade or downgrade their pricing plans within a month, make adjustments accordingly. Add the additional revenue from upgrades and subtract the revenue lost from downgrades.

One of the first steps in growing a business reliant on monthly recurring revenue is to formulate a strategy with which to measure it. If you can't measure your monthly recurring revenue, you won't be able to build a business upon it.

Benefits Of Monthly Recurring Revenue (MRR):

Monthly recurring revenue (MRR) is a key valuation metric that many businesses strive to build and maintain. MRR refers to the predictable and consistent revenue generated on a monthly basis through recurring subscriptions or contracts. Monthly recurring revenue offers several significant benefits that contribute to the long-term success and stability of a business. Here are some of the key advantages:

  1. Steady Cash Flow: One of the primary benefits of monthly recurring revenue is the steady cash flow it provides. Through creating multiple predictable recurring revenue streams, businesses can better manage their finances, plan for expenses, and invest in growth initiatives. This stability allows for better financial decision-making and reduces the risks associated with the unpredictable revenue fluctuations that some businesses have.
  2. Business Scalability: Monthly recurring revenue lays a strong foundation for business scalability. As the customer base grows and more subscriptions or contracts are added, the revenue stream increases over time. This scalability allows businesses to expand operations, invest in new products or services, and explore opportunities for growth without solely relying on one-time sales or sporadic revenue sources.
  3. Enhanced Business Valuation: Businesses with significant monthly recurring revenue are often more attractive to many types of investors and potential buyers. The predictability and stability of  this recurring revenue makes the business more valuable and less risky. These businesses are also easier to build sound financial models upon. A strong monthly recurring revenue base demonstrates the sustainable growth potential and long-term viability of the business, making it an appealing investment opportunity.

Monthly recurring revenue offers substantial benefits to businesses, from providing a steady cash flow,  to facilitating scalability, and enhancing the exit value of the business. Embracing a model that incorporates monthly recurring revenue can contribute to the long-term stability, growth, and success of a business in today's competitive market landscape.

Maintaining Strong Monthly Recurring Revenue (MRR):

Now that we've explained what monthly recurring revenue is, and walked through some of the major advantages of growing strong MRR, we'll look at some tactics to maintain strong monthly recurring revenues. Here are some of the things that businesses trying to grow their MRR will want to watch carefully:

  • Customer Satisfaction: Happy customers are more likely to renew their subscriptions, leading to higher monthly recurring revenue. Therefore, businesses must focus on providing a positive customer experience through quality products, timely support, and effective communication.
  • Churn Management: Churn refers to customers who cancel their subscriptions. High churn rates can significantly impact the stability of monthly recurring revenues and hinder business growth. By implementing effective retention strategies such as personalized offers or loyalty programs, companies can reduce churn and maintain a strong MRR.
  • Pricing Strategies: Setting the right price for subscription products or services is crucial for maintaining a healthy monthly recurring revenue. Many businesses strive to optimize for the perfect balance between higher prices and lower churn rates. Businesses must carefully consider factors such as market demand, competition, and customer lifetime value while determining pricing to maximize revenue while keeping customers satisfied.
  • Upselling and Cross-Selling Opportunities: Offering additional services or products to existing customers can help increase their average revenue per subscriber, boosting monthly recurring revenues. Businesses should identify opportunities for upselling and cross-selling based on customer needs and preferences.
  • Marketing and Sales Efforts: A well-executed marketing and sales strategy will attract new subscribers, leading to increased monthly recurring revenue. It's essential to continuously analyze data and optimize strategies to drive customer acquisition while keeping customer acquisition costs in check.

It's important for companies to regularly review their monthly recurring revenue alongside other key metrics (like churn, customer lifetime value, return on ad spend, etc.) in order to have and accurate understanding of their growth trajectory.

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